Total Pc Solutions, Inc.

What is it?

- E-support is free email support.
- We will try to guide you through diagnosing or fixing your pc, server or mac through email conversations.

How much does it cost?

- E-support is free. While we can't fix everything over email we hope to at least offer some help.

What does it include?

- It includes whatever help we can offer from your description of the problem.
- We will normally have follow-up questions to help us understand and troubleshoot your issue.

How often can I use it?

- Feel free to use it as often as needed.
- We do reserve the right to refuse service to anyone who abuses this service by using profanity, marketing or other abuse of the system per our discretion.
- Offenders may be prosecuted where local or federal laws apply.

How do I start?

- Just email us at support@total-pc.com
- Be sure to describe your computer related problem in as much detail as possible.
- Please do not be shy if you do not know what a component is called or used for. That is why we are here to help.